Managing our emotions is essential when completing a task that as professionals we are expected to do regardless of external input. I was honoured to be asked to host #behaviourchat on the 23rd May 2016 discussing ways to manage our emotions at work with a particular focus on behaviour. In June 2019 my role changed and I became responsible for supporting students, staff and parents with challenging behaviour. I have always said in posts and in training “I am not an expert” but I do have a lot of experience in this area and through discussion can often find strategies that are effective in reducing incidents of challenging behaviour.
Managing our Emotions during Challenging Behaviour.
I often have the opportunity to train staff teams in other special schools and I love gaining insight into other peoples views and approaches. Twitter provides a fantastic opportunity to engage with and to have input from parents and carers as well. I am going to summarise some of the responses to the questions below around the topic of managing emotions. Everyone who contributed did so from experience and suggested things that have worked for them. One of the benefits of a platform like Twitter is that you can gain insight from settings you yourself have never experienced. Often supporting young people who display challenging behaviour is a very emotional issue, but throughout the chat contributions were respectful of the challenges these children face when interacting in an often confusing world. I truly believe that it is our response that determines the outcome of a situation and through managing our emotions we can positively influence the outcome.
A lot of the answers focussed on the support available from their team and senior leadership.
Following incidents/challenging days what support is available to you?
How can we best support colleagues/carers with the impact of challenging behaviour?
What strategies do you use to maintain professional judgement/Keep Calm?
Who is the best person to carry out a debriefing?
Check out our post on Debriefing.
How do you rebuild relationships following an incident/challenging situation?
What is the best advice you have received on unwinding after a challenging day?
Well this is a blog all by itself… click here to read it.
I hope this gives you some ideas on how to manage your emotions during difficult situations.